Privacy policy
Last updated: May 30, 2025
CURIOSITY PUZZLE COMPANY
PRIVACY POLICY
Last Updated: May 30, 2025
This Privacy Policy describes how Curiosity Puzzle Company, LLC (“Curiosity Puzzle,” “we,” or “us”) collects, uses, discloses, and otherwise processes information about you. This Privacy Policy applies to information we collect when you access or use our website and other online services that link to this Privacy Policy (collectively, our “Site”) and when you otherwise interact with us, such as through our customer support channels. We may provide different or additional notices of our privacy practices for certain offerings, in which case, those notices will supplement or replace the disclosures in this Privacy Policy.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. If we make material changes, we will provide you with additional notice (such as by adding a statement to the Site or sending you a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
The information we collect about you depends on how you interact with us. In this section, we describe the categories of information we collect and the sources of this information.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you create an account, make a purchase, fill out a form, submit or post content through our Site (including product reviews and other user-generated content), communicate with us via third-party platforms, participate in a promotion, sign up for rewards or marketing communications from us, request customer support, or otherwise communicate with us. The types of information that we collect directly from you include your name, email address, postal address, phone number, and any other information you choose to provide. If you make a purchase from us, we work with a third-party payment processor to process your payment information.
Information We Collect Automatically
We automatically collect information about your interactions with us or our Site, including:
● Transactional Information: When you make, exchange, or return a purchase, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
● Device, Usage, and Activity Information: We collect information about how you access our Site, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Site, such as the route by which you access our Site, access dates and times, and browsing behavior (such as pages viewed and links clicked).
● Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and pixels, to collect information about your interactions with the Site and our marketing communications (i.e., analytics). These technologies help us improve our Site and marketing communications, personalize your experience, and analyze your interactions with us, including to see which areas and features of our Site are popular and count visits.
We use the information we collect to process and fulfill your orders and market our products to you. We also use the information we collect to:
● Facilitate returns, exchanges, or other requests;
● Provide, maintain, promote, and improve our Site, products and services;
● Develop new products and services;
● Personalize your experience with us;
● Send you technical notices, security alerts, support messages, and other transactional or relationship messages;
● Administer surveys;
● Send you marketing communications (see the Your Privacy Choices section below for information about how to opt out of these communications at any time);
● Monitor and analyze trends, usage, and activities in connection with our products and services;
● Facilitate contests and promotions and process and deliver entries and rewards;
● Detect, investigate, respond to, prosecute, and help protect against security incidents and other malicious, deceptive, fraudulent, or illegal activity, and help protect the rights and property of Curiosity Puzzle and others; and
● Comply with our legal and financial obligations.
We disclose personal information as described in this Privacy Policy and in the following scenarios:
● Vendors and Service Providers. We make personal information available to our vendors, service providers, contractors and consultants who perform services on our behalf, such as companies that assist us with web hosting, shipping and delivery, payment processing, financing, fraud prevention, customer service, analytics, and marketing.
● The Public. If you provide a product review or otherwise post content on our Site, the public will be able to see this information.
● Law Enforcement Authorities and Individuals Involved in Legal Proceedings. We disclose personal information in response to a request for information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
● To Protect the Rights of Curiosity Puzzle and Others. We may disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Curiosity Puzzle, our users, the public, or others.
● Professional Advisors. We disclose personal information to our legal, financial, insurance, and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
● Corporate Transactions. We disclose personal information in connection with, or during negotiations of, certain corporate transactions, including a merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
● With Your Consent and at Your Direction. We make personal information available to third parties when we have your consent or you intentionally direct us to do so.
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
Account Information
You can access, correct, and delete certain information stored within your Curiosity Puzzle account at any time by logging in and navigating to the settings menu.
Cookies and Similar Tracking Technologies
Curiosity Puzzle uses cookies and similar tracking technologies, as described above. You can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect some of the functionality of our Site, such as remembering your shopping cart selections.
Communications Preferences
You may opt out of receiving promotional emails from Curiosity Puzzle by following the instructions in those communications. If you opt out, we may still send you non-promotional emails, such as those about your account or orders.
Our Site may contain links and references to other websites or services administered by unaffiliated third parties (e.g., social media networks, vendors). This Privacy Policy does not apply to such third parties. For example, when you click a link to visit a third party website, or engage with a third party vendor, you will be subject to that website's privacy practices. We encourage you to familiarize yourself with the privacy and security practices of any applicable third party before providing any personal information.
CONTACT US
If you have questions about this Privacy Policy, please contact us at info@CuriosityPuzzleCo.com.